Privacy Policy

Last updated:

1. Data Controller

The data controller responsible for the processing of your personal data is:

Marketvycreative
Thorvald Meyers gate 49, 0555 Oslo, Norway
Email: question@marketvycreative.world
Website: https://marketvycreative.world

2. What Personal Data We Collect

We may collect and process the following categories of personal data when you interact with our website:

  • Identity Data: Full name as provided through our order form.
  • Contact Data: Email address and, if voluntarily provided, phone number.
  • Communication Data: Any messages or special requests you submit through the order form.
  • Technical Data: IP address, browser type and version, operating system, referring URL, pages visited, time and date of visit, and time spent on pages.
  • Cookie Data: Information collected through cookies and similar technologies as described in our Cookie Policy.

3. How We Collect Your Data

We collect personal data through the following methods:

  • Directly from you: When you submit the order form on our website, including your name, email, phone number (optional), and message.
  • Automatically: When you visit our website, we may automatically collect technical data about your device, browsing actions, and patterns through cookies and similar technologies.
  • Consent: When you provide explicit consent through the GDPR consent checkbox on our order form and through cookie consent preferences.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

  • Consent (Article 6(1)(a) GDPR): Where you have given explicit consent for processing, such as when submitting the order form or accepting optional cookies.
  • Contractual Necessity (Article 6(1)(b) GDPR): Where processing is necessary for the performance of a contract (e.g., processing your order).
  • Legitimate Interests (Article 6(1)(f) GDPR): Where processing is necessary for our legitimate interests, such as improving our website and services, provided these interests do not override your fundamental rights.
  • Legal Obligation (Article 6(1)(c) GDPR): Where processing is necessary to comply with a legal obligation to which we are subject.

5. Purposes of Processing

We use your personal data for the following purposes:

  • To process and manage your orders and enquiries.
  • To respond to your messages and provide customer support.
  • To send order confirmations and updates about your order status.
  • To maintain and improve the functionality and security of our website.
  • To analyse website usage patterns and improve user experience.
  • To comply with applicable legal and regulatory requirements.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected:

  • Order Data: Retained for 5 years from the date of your last order, as required by Norwegian accounting and tax legislation (Bokføringsloven).
  • Communication Data: Retained for up to 2 years after the last interaction, unless a longer retention period is required by law.
  • Technical and Analytics Data: Retained for up to 26 months, after which the data is anonymised or deleted.
  • Consent Records: Retained for as long as the consent is valid and for an additional 3 years to demonstrate compliance.

7. Data Sharing and Recipients

We may share your personal data with the following categories of recipients:

  • Service Providers: Third-party providers who assist us with website hosting, email services, and analytics, bound by data processing agreements.
  • Legal Authorities: When required by applicable law, regulation, or legal process.

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Any data transfers outside the European Economic Area (EEA) are safeguarded by appropriate mechanisms such as Standard Contractual Clauses (SCCs) approved by the European Commission.

8. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights regarding your personal data:

  • Right of Access (Article 15): You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification (Article 16): You have the right to request correction of inaccurate or incomplete personal data.
  • Right to Erasure (Article 17): You have the right to request deletion of your personal data, subject to legal retention requirements.
  • Right to Restriction (Article 18): You have the right to request restriction of processing in certain circumstances.
  • Right to Data Portability (Article 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object (Article 21): You have the right to object to the processing of your personal data based on legitimate interests.
  • Right to Withdraw Consent (Article 7(3)): Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

To exercise any of these rights, please contact us at: question@marketvycreative.world. We will respond to your request within 30 days in accordance with GDPR requirements.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Use of HTTPS encryption for all data transmitted between your browser and our servers.
  • Access controls limiting data access to authorised personnel only.
  • Regular security assessments and updates to our systems and procedures.
  • Secure storage of personal data with appropriate access restrictions.

10. Cookies

Our website uses cookies and similar tracking technologies. For detailed information about the types of cookies we use, their purposes, and how to manage your cookie preferences, please refer to our Cookie Policy.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete such data promptly.

12. Supervisory Authority

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with a supervisory authority. In Norway, the relevant supervisory authority is:

Datatilsynet (Norwegian Data Protection Authority)
Postboks 458 Sentrum, 0105 Oslo, Norway
Website: www.datatilsynet.no

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any material changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

Marketvycreative
Thorvald Meyers gate 49, 0555 Oslo, Norway
Email: question@marketvycreative.world